Customer Care
Return & Refund Policy
Last updated June 9, 2026
We want you to love every Kissé dress. If something isn't quite right, we accept returns within 30 days of delivery.
Eligibility
Items must be unworn, unwashed, and returned with original tags attached. Pieces marked final sale are not eligible for return.
How to start a return
Email hello@kissestudios.com with your order number and we'll send a prepaid return label within one business day.
Refunds
Once we receive your return, please allow 3–5 business days for inspection. Refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank.
Exchanges
The fastest way to get a different size or color is to place a new order and return the original.
